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Terms and Conditions for Clearview Optometry

Last Updated: September 24, 2024

Welcome to clearviewoptometrymilton.ca (the “Website”), owned and operated by Clearview Optometry (“we,” “us,” or “our”). These Terms and Conditions govern your use of our Website and the services provided, including the sale of eye care products (e.g., glasses) and optometry services. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue the use of our Website.

1. Website Usage

  • Eligibility: By using our Website, you represent that you are at least 18 years old or have parental consent to use this Website. You agree to use this Website in compliance with all applicable laws and these Terms and Conditions.
  • License to Use: We grant you a limited, non-exclusive, and revocable license to access and use the Website for personal, non-commercial use, provided that you comply with these Terms and Conditions.

2. Optometry Services

Clearview Optometry provides professional optometry services, including eye examinations, contact lens fittings, and prescriptions for eyeglasses. We make every effort to ensure accurate and effective care; however, results may vary based on individual patient needs and circumstances.

3. Product Purchases

We sell various eye care products, including eyeglasses and accessories. When purchasing from our Website, you agree to the following terms:

  • Product Availability: All products listed on the Website are subject to availability. We reserve the right to modify or discontinue products at any time without notice.
  • Pricing: Prices for products are displayed in Canadian dollars (CAD) and are subject to change without prior notice. We are not responsible for any pricing errors.
  • Payment: Payment for products must be made at the time of purchase. We accept major credit cards and other payment methods as displayed on our Website. Your payment information is processed securely by third-party payment processors, and we do not store your payment details.
  • Shipping and Delivery: Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout. We are not responsible for delays or damages caused during shipping. Risk of loss passes to the buyer upon shipment.
  • Returns and Refunds: Please refer to our separate Return and Refund Policy for details on returning products. In general, customized items such as prescription glasses may not be eligible for returns unless they are defective.

4. Health and Prescription Information

You acknowledge that the optometry services provided by Clearview Optometry, including prescription services, are based on the accuracy of the information you provide. Any incorrect, incomplete, or outdated prescription information may result in improper product selection or treatment.

We reserve the right to refuse services or cancel orders if we determine that the prescription or health information provided is false, fraudulent, or poses a risk to patient safety.

5. Intellectual Property

All content on the Website, including text, images, logos, graphics, and design elements, is owned by or licensed to Clearview Optometry and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute any material from this Website without our prior written consent.

6. Limitation of Liability

  • Services: While we aim to provide professional and accurate optometry services, we do not guarantee specific outcomes, and we are not liable for any adverse outcomes related to the services provided, except in cases of gross negligence or malpractice.
  • Products: Clearview Optometry makes no warranties regarding the fitness, performance, or suitability of any products sold. You agree that our total liability for any claim related to a product is limited to the price paid for the product.
  • Returns: Due to the nature of the products, we do not accept returns once the package has shipped. If there was an error in the order placed, such as quantity or product type before we ship, simply send us an email and we will rectify the situation before we process the order. See Return Policy.
  • Website Use: We make no guarantees regarding the continuous availability or error-free operation of our Website. We are not responsible for any damage or loss caused by the use of or inability to use our Website, including, but not limited to, viruses, data loss, or service interruptions.

7. User Accounts

To access certain services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately if you become aware of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with these account security responsibilities.

8. Termination

We reserve the right to terminate or suspend your access to our Website at any time, without notice, for conduct that we believe violates these Terms and Conditions or is otherwise harmful to our interests, business, or reputation.

9. Third-Party Links

Our Website may contain links to third-party websites for your convenience. These third-party sites have separate and independent privacy policies and terms, and we do not assume any responsibility or liability for their content, products, or services.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and share your personal information. By using our Website, you consent to our Privacy Policy.

11. Governing Law

These Terms and Conditions and any disputes arising from your use of the Website or our services will be governed by and construed in accordance with the laws of Ontario, Canada, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada, to resolve any disputes.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with the “Last Updated” date revised accordingly. Your continued use of the Website after the posting of changes constitutes acceptance of those changes.

13. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us:

By using our Website, you agree to abide by these Terms and Conditions. If you do not agree, please discontinue use immediately.